Privacy Policy

Your uploaded photos

When you upload a source image, we use it to run the job you requested (prepare or generate laser-ready artwork).

We do not use your private upload for unrelated marketing or third-party resale.

By default, private uploads are kept only as long as needed to complete your work and operate your account.

Retention and deletion

We apply automated retention cleanup on a best-effort basis: expired private files are removed when storage, job state, and safety checks allow.

We cannot guarantee instant deletion at an exact second; backups, in-flight jobs, or operational delays may briefly retain copies.

Curated training assets, public gallery items you choose to share, and records required for billing or fraud prevention may be kept longer.

Derived metrics after raw deletion

When you allow derived-only learning, we may keep non-image measurements (for example contrast, alignment, or quality scores) after the raw upload expires.

Derived metrics do not include the original photo pixels unless you separately grant broader learning consent.

Engraved-result photos

If you upload a photo of a physical engraving, we use it to relate the result to your generated artwork and improve material or machine guidance.

Learning from engraved-result photos for recommendations requires your explicit consent in the workspace.

You can decline consent and still use generation; we will treat the upload as private feedback with shorter retention.

Factory and internal review

With consent, engraved-result and factory-captured photos may be reviewed internally to validate styles, materials, and machine settings.

Internal review is limited to product quality, safety, and support—not public display unless you separately publish to the community gallery.

Questions

For privacy questions, contact us through the support channel listed on jujuperfect.com once production support is live.